Outsourced IT services for Tampa businesses
Whether you want us to run IT end to end or back up the IT person you already have, ShowTech Solutions covers support, security and strategy for small and mid-sized companies across Tampa Bay, St. Pete and Clearwater.
Fully managed or co-managed
Most businesses that outsource IT land in one of two places. Neither one locks you in to doing it a particular way forever.
Fully managed ITShowTech One
For businesses with no dedicated IT staff, or that have been leaning on the owner, an office manager or a part-time helper. We become your IT department: one number to call, a team that knows your setup, and a flat monthly rate with no hidden fees. Your rate depends on the size of your business and what you need.
ShowTech One is our all-in-one bundle. It’s built so you don’t have to piece together a help desk here, antivirus there and backups somewhere else.
Co-managed ITFor teams with an IT person
For companies that already have an internal IT lead, or a small team, and want more depth without another hire. We plug in where you need us: after-hours and overflow help desk, 24/7 security monitoring, patching and backup monitoring, Microsoft 365 administration, big projects and vacation coverage.
Your IT person stays in charge of what they know best. They get a bench of specialists to call on, shared documentation, and someone to cover when they finally take a real vacation. Co-managed IT is popular with growing Tampa Bay organizations because it scales without restructuring anyone’s job.
Everything in the flat-rate plan
Here is what’s included in ShowTech One. Co-managed clients can pick the pieces that fill their gaps.
People who pick up
- 24/7 live help desk
- Onsite support across Tampa Bay
- Help desk portal
- Microsoft 365 training guides
- Hardware & software procurement
Layers that watch
- Endpoint detection & response (EDR)
- DNS filtering
- Guest Wi-Fi security
- Admin-on-demand privileged access
- Microsoft 365 security & monitoring
- Monthly phishing simulations & awareness training
Quiet upkeep
- Real-time network & backup monitoring
- Automated patching for Windows, Office, Java & Adobe
- Microsoft 365 backup: email, SharePoint, OneDrive, Teams
- Health alerts
- Change auditing
A plan ahead
- Quarterly vCIO meetings
- IT roadmap & budgeting
- Risk assessments
- Compliance guidance & audit prep support
- Permissions management & device inventory
Specialist services, same team
When outsourcing IT services in Tampa, it helps to have one partner for the pieces that usually need three vendors.
Cybersecurity24/7 monitoring
Round-the-clock threat monitoring, endpoint detection and response, DNS filtering, and security awareness training that teaches your team to spot the email that doesn’t look quite right. We hold the GTIA Cybersecurity Trustmark and treat security as the starting point, not an add-on.
Microsoft 365 & CopilotEmail, files, Teams
Setup, licensing, permissions, security settings and backup for the tools your team uses all day. When you’re ready to explore Copilot, we’ll help you roll it out sensibly and keep your data where it belongs.
Backup & disaster recoveryGet back to work
Backups that are monitored, not assumed, including Microsoft 365 email, OneDrive, SharePoint and Teams. We plan for the bad day (a failed server, a ransomware attack, a hurricane) so it doesn’t become a bad month.
VoIP & business phonesCloud-hosted calling
One number that rings your desk phone, desktop app and mobile app. Auto attendant, call queues, call recording, visual voicemail and business texting, with no phone closet and no long-term contracts. In most cases you keep your existing numbers.
vCIO consultingStrategy without a full-time exec
A virtual CIO who meets with you quarterly to build an IT roadmap and budget, review risks, and make sure technology spending lines up with where the business is going.
Azure Virtual DesktopWork from anywhere
A secure, consistent desktop your team can reach from the office, from home or on the road, without hauling company data around on personal devices.
Business broadbandReliable connectivity
Help choosing and managing business internet, so your connection keeps up with your phones, video calls and cloud apps.
CMMC Level 1 helpFor defense supply chains
Practical guidance to help you prepare for CMMC Level 1 requirements. We help you get organized and ready; your compliance owner or advisor should review the final picture.
Built for the way small businesses really work
ShowTech works with nonprofits, schools and education organizations, law firms, CPAs and financial offices, real estate firms, and manufacturers. Some have five people. Some have a few hundred across several locations. What they share is a point where technology started taking more time than it gave back.
If your industry has security or privacy requirements, we’ll help you prepare with guidance, documentation and audit prep support. We don’t promise compliance outcomes. That decision belongs to your compliance owner, and we’ll work alongside them.
Based in Tampa, with additional offices in Birmingham, Alabama and Mount Carmel, Illinois, we provide onsite support throughout Tampa Bay, including St. Petersburg and Clearwater.